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Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

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Comments & updates on open work orders
Every work order that isn't completed (Open, In progress, and On hold). Tickets with new comments today are highlighted and their comments are shown inline. Times are Central. New comments can take up to 5 minutes to show up (as of 9:15 PM).
Open tickets
30

All locations

With new comments
0

0 comments today

Updated, no comment
0

Status/details changed today

On hold
7

Included in this list

  • #1490 · Week 3 PM - 102
    No locationAssigned: 102 ManagementLast updated Oct 16, 11:30 PM
    Open
  • #1451 · Bearing Check
    104 - HWY 280Assigned: Jonathan ArceoLast updated Oct 16, 4:34 PM
    Open
    Comments (1)
    Jonathan ArceoOct 16, 4:31 PM

    Checked what bearings i could while they ran cars. Driver side wrap 1 top pillow block bearing looked like it had a blown seal as well as driver side wrap 2 lower pillow block bearing. After inspecting the push connect grease fitting line that went to the conveyor take up drum bearing i saw no grease on the passenger side, i assumed it was the same on the driver side bearing. I pumped 6 full pumps into both sides so we could get some grease going through. We need to fully inspect all 180s and especially on any top brushes. We may need to schedule a group greasing night with 104 management to show everyone the proper grease points in the tunnel.

  • #1478 · 104 week 4 pm creation
    106 - ValleydaleAssigned: Jonathan ArceoLast updated Oct 16, 4:34 PM
    In progress
    Comments (62)
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  • #1457 · RO low product flow
    105 - VeteransAsset: RO UnitAssigned: Tyler DillardLast updated Oct 16, 9:57 AM
    Open
    Comments (1)
    Tyler DillardOct 13, 5:15 PM

    We will need to look at replacing your membranes. I took some of your tubes off and the membranes are still super clogged. Will get with CJ and see what the cost will be.

  • #1277 · Damage to RO Treatment Tank
    101 - CahabaAsset: RO UnitAssigned: Jonathan ArceoLast updated Oct 16, 9:57 AM
    Open
    Comments (14)
    Jonathan ArceoOct 15, 6:16 PM

    New bushing doesn’t seem to work properly with the RO tank, new reducer from Fred is on it’s way should hopefully fix the issue with the current reducer not being flush

    Jonathan ArceoOct 14, 11:38 AM

    Ordered new correct size reducer, should be in tomorrow at some point

    Jonathan ArceoOct 13, 1:51 PM

    Bought a reducer from grainger should be ready tomorrow for pickup

    Jonathan ArceoOct 13, 12:39 PM

    Need a bushing

    101 ManagementOct 12, 7:29 PM

    Fed Ex Delivered it maybe 2-3 hour ago!

    Tyler DillardOct 12, 7:27 PM

    Did this arrive? @101 Management

    CJ WilliamsOct 9, 1:31 PM

    UPS

    CJ WilliamsOct 9, 1:31 PM

    1Z7R1Y230347476140

    CJ WilliamsOct 9, 1:31 PM

    This should arrive on Monday. @Jonathan Arceo

    CJ WilliamsOct 8, 2:03 AM

    I will have tracking for this item tomorrow.

    Tyler DillardOct 6, 5:12 PM

    He will update with ETA on Monday

    Tyler DillardOct 6, 5:12 PM

    CJ has ordered the Klack Head Unit.

    101 ManagementOct 6, 9:51 AM

    Hey any update on this part? -ks

    101 ManagementSep 29, 9:27 AM

    Hey any update on this part ?

  • #1477 · 103 week 4 maintenance creation
    103 - FultondaleAssigned: Tyler DillardLast updated Oct 16, 9:56 AM
    Open
  • #1461 · Top brush 2 bolt missing, housing stripped again.
    102 - ChalkvilleAsset: Top Brush 2Assigned: CJ Williams, Tyler DillardLast updated Oct 15, 4:20 PM
    Open
    Comments (6)
    Tyler DillardOct 16, 3:16 PM

    Never heard back from Parts and at this point in the day I don't think we will hear from them until Monday. Will call them one more time before EOD.

    Tyler DillardOct 16, 11:54 AM

    The bracket they sent us isn't correct. Calling Parts now to get a new one shipped to us

    Tyler DillardOct 14, 4:05 PM

    When this arrives please notify us. @102 Management

    Tyler DillardOct 14, 3:54 PM

    Sonny's order#1189229 They said they have 4 in stock in GA so this should be here quick.

    Tyler DillardOct 14, 3:38 PM

    Calling Sonnys to get a new one ordered. Will update with Order# once placed.

    Tyler DillardOct 13, 2:58 PM

    Something we should reach out to Sonnys about? We replaced this 6-8 months ago. @CJ Williams If Sonnys doesn't want to replace it we could look into one of these

  • #1474 · Mold/Condensate Issue
    103 - FultondaleAssigned: CJ Williams, Tyler DillardLast updated Oct 15, 11:21 AM
    Open
  • #1472 · LEDs down on arches
    106 - ValleydaleAsset: Rain RepelAssigned: Tyler Dillard, Jonathan ArceoLast updated Oct 14, 5:02 PM
    Open
    Comments (3)
    Tyler DillardOct 15, 4:20 PM

    We got super lucky again and both are under warranty. She will share tracking once they are shipped and I will get the ticket updated.

    Tyler DillardOct 15, 9:50 AM

    Reached out to tina to see if they under warranty and if they aren't I will get a quote as well.

    Tyler DillardOct 14, 6:48 PM

    I will contact Tina with UMI tomorrow about seeing if we still have warranty

  • #1436 · spot free
    102 - ChalkvilleAsset: RO RinseAssigned: Tyler DillardLast updated Oct 14, 3:22 PM
    Open
    Comments (1)
    Tyler DillardOct 14, 3:22 PM

    Upon further diagnosis the spot free delivery pump is actually bad. Swapped contactor, ran without pump and megged the pump and all came back with the same diagnosis. Will get on the phone with Sonnys and get one one ordered.

  • #1449 · Blower Mounting Issue and Air Leak
    106 - ValleydaleAsset: Blower 6UnassignedLast updated Oct 11, 1:28 PM
    On hold
    Comments (1)
    CJ WilliamsOct 11, 1:28 PM

    Waiting on duck lift to finish this.

  • #1448 · Blower #3
    103 - FultondaleUnassignedLast updated Oct 11, 1:27 PM
    On hold
    Comments (1)
    CJ WilliamsOct 11, 1:27 PM

    Waiting to get duck lift to replace blower, not seeing any quality issues with this currently.

  • #1261 · Entryway Light Bar Cracked and Malfunctioning
    107 - McFarlandAsset: Arch LightsAssigned: CJ WilliamsLast updated Oct 9, 9:10 AM
    Open
    Comments (26)
    107 ManagementOct 16, 11:15 AM

    107 ManagementOct 16, 11:14 AM

    CJ WilliamsOct 16, 11:11 AM

    Nice! Do you guys think you can install? Or do you want Tyler?

    107 ManagementOct 16, 11:08 AM

    107 ManagementOct 16, 11:08 AM

    CJ WilliamsOct 16, 10:06 AM

    Have these lights arrived yet?

    CJ WilliamsOct 9, 9:06 AM

    I will get update on this.

    107 ManagementSep 29, 6:35 AM

    107 ManagementSep 29, 6:35 AM

    107 ManagementSep 29, 6:35 AM

    107 ManagementSep 29, 6:35 AM

    Graphene arch

    107 ManagementSep 29, 6:33 AM

    3rd wrap, doesn't sync or change colors.

    107 ManagementSep 29, 6:33 AM

    107 ManagementSep 29, 6:33 AM

    107 ManagementSep 29, 6:33 AM

    107 ManagementSep 29, 6:32 AM

    2nd tunnel lights at 2nd wrap: does not sync or change colors.

    107 ManagementSep 29, 6:32 AM

    107 ManagementSep 29, 6:32 AM

    107 ManagementSep 29, 6:30 AM

    107 ManagementSep 29, 6:30 AM

    107 ManagementSep 29, 6:30 AM

    Tunnel entrance, cracked from clasp. On presoak.

    107 ManagementSep 29, 6:27 AM

    Vacuum lights #2 is at pole #23 street side vacuums.

    107 ManagementSep 29, 6:27 AM

    107 ManagementSep 29, 6:26 AM

    These vacuum lights work, but are always showing a different light than told too.

    107 ManagementSep 29, 6:26 AM

    2 vacuum lights details here: First lights by build, lane 1/2.

    Tyler DillardSep 15, 10:30 AM

    3 vac lights in total and 4 tunnel lights in total are malfunctioning. Adding this here for the ticket to track. @CJ Williams

  • #1012 · Door to be replaced
    103 - FultondaleAssigned: CJ Williams, Tyler DillardLast updated Oct 9, 9:05 AM
    Open
    Comments (6)
    CJ WilliamsOct 9, 1:35 PM

    @103 Fultondale Waiting to see if one you guys could check on the bottom of the door to see if there is a sticker for a manufacturer so we can get it fixed properly.

    CJ WilliamsOct 9, 9:05 AM

    I sent pictures to brandon, said we have to get these parts from a storefront vendor. He is working on it.

    CJ WilliamsOct 8, 11:04 AM

    Ok, I'll get with Brandon on the parts so we can get it all done at once

    Tyler DillardOct 8, 9:37 AM

    Whole lower hinge* sorry.

    Tyler DillardOct 8, 9:36 AM

    Getting this bolt out doesn't help us any, this whole hinge needs to be replaced which requires the door to be pulled off the hinge.

    CJ WilliamsOct 6, 9:07 AM

    @Tyler Dillard could you get that broken bolt on the ground out? If we can get that out we can get the door fixed pretty easily.

  • #1401 · Arrival and Installation of Sonar
    107 - McFarlandAsset: SonarAssigned: CJ Williams, Tyler DillardLast updated Oct 7, 12:33 PM
    Open
    Comments (3)
    Tyler DillardOct 15, 2:48 PM

    Spoke to Sonnys Returns and Mike, the RMA Case Worker, said he is waiting on verification from Sonnys Tech Support before he can push the replacement to us. We should receive it by the end of next week.

    Tyler DillardOct 13, 3:32 PM

    Recommend reopen Case# 00299845

    Tyler DillardOct 12, 3:30 PM

    Unsure of who the got put down as the email correspondence of this but have we heard anything? @107 Management @CJ Williams

  • #1394 · Air leak on conveyor
    107 - McFarlandAsset: ConveyorAssigned: Tyler Dillard, 107 ManagementLast updated Oct 6, 5:04 PM
    Open
    Comments (8)
    Tyler DillardOct 16, 2:06 PM

    Copy.

    107 ManagementOct 16, 12:26 PM

    I forwarded it too cj

    Tyler DillardOct 16, 11:46 AM

    Did he update you with an email this morning about shipping/tracking?

    Tyler DillardOct 15, 2:50 PM

    Spoke to Sonnys Returns, Mike our case manager, has the part number and submitted the claim today. Should be received by end of next week.

    107 ManagementOct 13, 3:04 PM

    Case: 00301937

    107 ManagementOct 12, 9:50 AM

    Yes

    CJ WilliamsOct 12, 9:49 AM

    Was the RMA submitted? @107 Management

    Tyler DillardOct 6, 5:05 PM

    Lets go ahead and RMA this as well. No reason we should see issues out of this on a brand new site when it has never been touched. @107 Management

  • #1291 · Canister Rain Check
    102 - ChalkvilleAssigned: 102 Management, 102 TeamLast updated Oct 6, 9:18 AM
    Open
    Comments (2)
    CJ WilliamsOct 6, 9:19 AM

    Have we checked on this any @102 Management

    102 ManagementOct 4, 7:33 PM

    The large canisters do not fill with water however the small canisters on the lot do. @CJ Williams

  • #1096 · Loading fan not working
    104 - HWY 280Assigned: CJ Williams, Tyler DillardLast updated Oct 6, 8:48 AM
    Open
    Comments (15)
    Tyler DillardOct 12, 3:31 PM

    Calling about this again today to make sure it has in fact shipped out.

    Tyler DillardOct 9, 1:17 PM

    Finally got word from Ward Mechanical, this will ship out on Monday so expected delivery date is next Wednesday.

    Tyler DillardOct 6, 9:33 AM

    Called and no answer. Left a voicemail and will call again if I don't hear back by 12.

    Tyler DillardOct 6, 9:05 AM

    I will call ward mechanical again and get tracking

    104 ManagmentOct 6, 8:49 AM

    no packages @CJ Williams

    CJ WilliamsOct 6, 8:49 AM

    @Tyler Dillard any updates on the Drive? @104 Managment any packages shown up?

    CJ WilliamsOct 1, 11:09 AM

    @104 Managment Any update on this?

    Tyler DillardSep 25, 1:40 PM

    Finally got a call back and the warranty processed. Ward Mechanical said that GreenHeck has the drive in stock and it should ship out on Monday and we should get it within the week. Will update with tracking once I receive.

    Tyler DillardSep 25, 9:52 AM

    Case Number - G-194324-S4C3Z2 VFD - 917995 Ward Mechanical - (601)956-3002

    Tyler DillardSep 25, 8:29 AM

    Do you want me to forward this to you or would you like me to call the shop and have the warranty started? @CJ Williams

    Tyler DillardSep 8, 10:34 AM

    Yes

    CJ WilliamsSep 8, 9:41 AM

    Can you and Jonathan call greenheck? and see about warranty on motor? At least call and see what we need to do to get the warranty going. @Tyler Dillard

    Tyler DillardAug 24, 4:34 PM

    Yes, anyway I can get a ladder there that is tall enough just in case I need any sort of serial number off the fan motor?

    CJ WilliamsAug 24, 4:32 PM

    Tomorrow can you call Greenheck to see about Warranty on the motor?

    Tyler DillardAug 10, 2:45 PM

    Did everything I know how to do and looks normal. Will need an electrician to come by.

  • #1174 · Cabinet door came off
    107 - McFarlandAssigned: CJ WilliamsLast updated Oct 5, 1:41 PM
    On hold
    Comments (1)
    Tyler DillardOct 5, 1:41 PM

    Construction Warranty

  • #1175 · Breakroom floor is cracking and peeling up.
    107 - McFarlandAssigned: CJ WilliamsLast updated Oct 5, 1:41 PM
    On hold
    Comments (1)
    Tyler DillardOct 5, 1:41 PM

    Construction Warranty

  • #1351 · AT&T router/hotspot replacement
    105 - VeteransAssigned: CJ Williams, Tyler DillardLast updated Oct 2, 9:49 AM
    Open
    Comments (1)
    Tyler DillardSep 30, 2:54 PM

    Approving this for tracking. We installed the starlink last night to operate while the internet is down. Let me or @CJ Williams know when the new AT&T router comes in or when AT&T comes by.

  • #1364 · Store and forward trouble shooting
    No locationAssigned: CJ Williams, 103 Fultondale, 105 Veterans, Tyler Dillard, 104 Managment, 106 Valleydale, 101 Management, 102 Management, 107 Management, Robert Ortgeon, Jonathan ArceoLast updated Oct 1, 7:34 PM
    Open
  • #1181 · Broken Door from Chem Room to Tunnel
    106 - ValleydaleAssigned: CJ WilliamsLast updated Oct 1, 10:58 AM
    Open
    Comments (5)
    106 ValleydaleSep 29, 10:40 AM

    Update? @CJ Williams @Tyler Dillard @Jonathan Arceo Do I call someone to repair?

    106 ValleydaleSep 22, 10:33 AM

    @Tyler Dillard are we fixing this ourselves or will there be someone to come repair?

    106 ValleydaleSep 15, 10:48 AM

    @CJ Williams is there a scheduled repair date or parts ordered with an ETA on delivery?

    106 ValleydaleSep 9, 4:40 PM

    @Tyler Dillard @CJ Williams has a door guy been contacted or are we waiting on a new handle?

    Tyler DillardSep 1, 8:58 AM

    We need to call door guy? @CJ Williams

  • #986 · Office Lobby Counter Podium
    101 - CahabaAsset: POSAssigned: CJ WilliamsLast updated Oct 1, 10:58 AM
    Open
    Comments (8)
    101 ManagementOct 6, 9:51 AM

    -ks

    101 ManagementOct 6, 9:51 AM

    Need Stephen contact info to schedule repair

    101 ManagementSep 29, 9:28 AM

    Last time we spoke on this, we decided to ask Stephen to repair. Can you pass along his contact info and I can reach out? -ks

    101 ManagementSep 7, 11:38 AM

    Have we reached out to Steven ? - ks

    Tyler DillardSep 1, 8:49 AM

    What we wanna do with this?

    101 ManagementAug 6, 6:49 PM

    I have reached out to a few GC's to come to site to quote repair. Will follow up by Tuesday 8/11 -ks

    101 ManagementJul 10, 9:13 AM

    Let us know if there is any leg work we can do get a quote or move this along. —Kaleb

    CJ WilliamsJun 29, 2:26 PM

    This will take a while to get all parts. Also, that frame is not bolted to the ground and will move, quit leaning and pushing it around. @101 Management @Tyler Dillard

  • #1170 · Water meter box
    103 - FultondaleUnassignedLast updated Oct 1, 10:56 AM
    On hold
    Comments (6)
    CJ WilliamsOct 6, 9:11 AM

    We are waiting for Birmingham water to fix this, they told us that once we submit the claim for this to be moved we basically sit in a queue with no way of knowing when it will get fixed. @103 Fultondale Winston, if you get some free time today you should call and see if you can get an update on this.

    CJ WilliamsSep 11, 8:15 PM

    We have to wait on CAW to come and fix this. No ETA.

    Tyler DillardSep 11, 12:42 PM

    Called CAW and scheduled a service order. There is no ETA on when this will be fixed/changed but please notify us if you see it changed. Service order number: 10016895

    Tyler DillardSep 11, 9:21 AM

    Copy that.

    CJ WilliamsSep 11, 9:17 AM

    @Tyler Dillard On your way back to Bham, give Birmingham Water a call about coming out and getting this moved so we can actually see the water meter.

    Tyler DillardSep 8, 11:59 AM

    Want me to call BWWB and see if they replace or if we need to replace?

  • #1106 · Burnt leg on VFD 1
    103 - FultondaleAsset: Vac IQ 1Assigned: CJ WilliamsLast updated Sep 18, 8:17 AM
    On hold
    Comments (1)
    CJ WilliamsSep 18, 8:17 AM

    waiting for jonathan to complete this

  • #1007 · Air compressor maintenance
    105 - VeteransAsset: Air Compressor 1UnassignedLast updated Sep 2, 4:26 PM
    On hold
    Comments (2)
    Tyler DillardSep 2, 4:26 PM

    This same work order is On Hold at another site.

    105 VeteransAug 18, 8:42 AM

    is there someone i should call to get this done?-jazz

  • #1172 · Repainting Required for Lobby Walls
    106 - ValleydaleAssigned: 106 ValleydaleLast updated Aug 27, 9:58 PM
    Open
    Comments (2)
    106 ValleydaleSep 29, 10:42 AM

    @CJ Williams could you assist with getting me the paint code please

    106 ValleydaleSep 15, 10:46 AM

    Need paint code

  • #1146 · New trash can mount
    105 - VeteransAssigned: CJ WilliamsLast updated Aug 24, 4:37 PM
    Open
    Comments (3)
    105 VeteransSep 15, 11:09 AM

    customer paid and check was delivered to office

    CJ WilliamsSep 3, 9:32 AM

    Here is the invoice. Let me know when the customer can pay for it.

    105 VeteransAug 27, 3:49 PM

    Let me know when we get this quote so I can reach out to the customer

  • #1029 · Windows in lobby still leaking
    104 - HWY 280UnassignedLast updated Jul 16, 1:51 PM
    Open
    Comments (4)
    CJ WilliamsOct 16, 10:47 AM

    just asked for updates on this again from the GC and our PM. Will follow up when I get more info.

    104 ManagmentOct 10, 7:23 AM

    CJ WilliamsOct 6, 8:56 AM

    @104 Managment I have asked our PM over the 280 project to get something figured out to get this fixed. Will work off of his suggestion.

    CJ WilliamsJul 16, 1:52 PM

    I have updated the GC on this. Will update here once I hear back.