MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Weekly recap
Last 7 days · Oct 13 – Oct 19
A single-glance rundown of the past week: how many tickets were closed and by whom, how long they took on average, how PMs did against their due dates, and how much site downtime piled up. Every number below applies the same overrides you've saved on the Settings tab, and each row on the “recently completed” list below has a pencil for quick corrections.
Tickets completed
47

41 reactive · 6 PM

Average completion
7d 13h

Median 1d 20h

Active team members
10

With ≥ 1 completion this week

PM on-time %
100.0%

6 on time · 0 late

Site downtime
1d 4h total
Across 2 sites in the last 7 days. Broken down by whether the downtime was scheduled or not — see the Site downtime tab for per-site detail.
Unplanned
1d 4h
Planned
0h
2 OFFLINE records
1 still active now
PM completion
6 of 6 PMs on time
Weighted across every completed PM in the range. Full PM breakdown by site →
On time
6
Late
0
Tickets completed by user
Every user who closed at least one work order this week, busiest first. A WO with multiple assignees credits each of them so the totals sum to more than 47— that's a rendering choice, not a bug.
UserCompletedPMsOtherMean timeMedianLongest
Jonathan Arceo
24—243d 3h1d 8h14d 4h
Tyler Dillard
2112012d 14h1d 20h114d 4h
CJ Williams
6—61d 11h0.9h7d 20h
101 Management
3124d 22h6d 21h7d 3h
103 Fultondale
11—6d 23h6d 23h6d 23h
104 Managment
11—6d 10h6d 10h6d 10h
105 Veterans
11—7d 21h7d 21h7d 21h
106 Valleydale
11—5d 7h5d 7h5d 7h
107 Management
11—6d 22h6d 22h6d 22h
107 Team
11—6d 22h6d 22h6d 22h
Priority mix
A quick sanity check on where the week's work landed.
High6· 2d 24h avg
Medium16· 4d 7h avg
Low17· 14d 15h avg
None8· 2d 11h avg
Recently completed
The 15 newest completions in the week. Click the pencil to correct a stuck timestamp or reclassify a WO — updates flow live back into every number above.
PriorityWork orderTypeTime to completeCompletedEdit
High
103 - Fultondale
Reactive0.0hOct 17, 1:58 PM
Low
104 - HWY 280
Reactive1d 20hOct 16, 7:31 PM
None
101 - Cahaba
Reactive2d 4hOct 16, 6:19 PM
Low
101 - Cahaba
Reactive18hOct 16, 5:50 PM
Low
102 - Chalkville
Reactive0.0hOct 16, 3:38 PM
None
102 - Chalkville
Reactive0.0hOct 16, 3:38 PM
Medium
103 - Fultondale
Reactive22hOct 16, 2:56 PM
High
103 - Fultondale
Reactive0.0hOct 16, 2:05 PM
High
103 - Fultondale
Reactive7d 20hOct 16, 1:35 PM
MediumPM· on time6d 23hOct 16, 3:12 AM
NonePM· on time6d 22hOct 16, 2:12 AM
MediumPM· on time7d 21hOct 16, 1:45 AM
MediumPM· on time6d 21hOct 16, 1:38 AM
Low
101 - Cahaba
Reactive7d 3hOct 16, 1:22 AM
None
101 - Cahaba
Reactive1d 10hOct 16, 12:20 AM

Data pulled live from MaintainX · refreshed Oct 19, 2026, 2:16 AM · Range: Oct 13 – Oct 19