MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
2025-10-01 – 2025-12-31 · 92 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
9d 23h

avg over 8 completions

Medium priority
28d 15h

avg over 14 completions

Low priority
24d 12h

avg over 48 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 10h
Longest: 46d 7h
Completion time by priority
85 non-recurring work orders closed in-range · 23 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
9d 23h average
89d 23h42d 10h0.2h42d 10h
Medium
28d 15h average
1428d 15h122d 14h0.2h122d 14h
Low
24d 12h average
4824d 12h111d 1h0.0h135d 17h
None
24d 14h average
1524d 14h76d 8h2.4h76d 8h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 7hSep 2
Medium
103 - Fultondale
30d 15hSep 18
None
103 - Fultondale
17d 12hOct 1
Low
107 - McFarland
13d 9hOct 5
Low
107 - McFarland
13d 9hOct 5
Low
103 - Fultondale
7d 10hOct 11
Medium
106 - Valleydale
7d 10hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
Low
103 Fultondale old
3d 2hDec 31, 2025
High
103 Fultondale old
3d 21hDec 31, 2025
Low
103 Fultondale old
4d 1hDec 30, 2025
Low
103 Fultondale old
4d 1hDec 30, 2025
Medium
104 HWY 280 old
2d 17hDec 30, 2025
High42d 10hDec 30, 2025
None
103 Fultondale old
7d 4hDec 29, 2025
Low
103 Fultondale old
2d 2hDec 29, 2025
Medium
101 Cahaba - old
14d 1hDec 29, 2025
High
103 Fultondale old
1.4hDec 27, 2025
None
104 HWY 280 old
4d 1hDec 23, 2025
Low
103 Fultondale old
39d 13hDec 23, 2025
Low
103 Fultondale old
6d 24hDec 23, 2025
Low52d 2hDec 23, 2025
Low
101 Cahaba - old
5d 7hDec 23, 2025

Data pulled live from MaintainX · refreshed Oct 19, 2026, 4:05 AM · Range: 92 days.