MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Month to date · 19 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
1d 20h

avg over 15 completions

Medium priority
3d 8h

avg over 33 completions

Low priority
7d 7h

avg over 46 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 9h
Longest: 46d 6h
Completion time by priority
107 non-recurring work orders closed in-range · 23 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
1d 20h average
151d 20h8d 8h0.0h8d 8h
Medium
3d 8h average
333d 8h14d 4h0.0h52d 7h
Low
7d 7h average
467d 7h28d 8h0.0h114d 4h
None
6d 2h average
136d 2h65d 13h0.0h65d 13h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 6hSep 2
Medium
103 - Fultondale
30d 14hSep 18
None
103 - Fultondale
17d 11hOct 1
Low
107 - McFarland
13d 8hOct 5
Low
107 - McFarland
13d 8hOct 5
Low
103 - Fultondale
7d 9hOct 11
Medium
106 - Valleydale
7d 9hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
High
103 - Fultondale
0.0hOct 17
Low
104 - HWY 280
1d 20hOct 16
None
101 - Cahaba
2d 4hOct 16
Low
101 - Cahaba
18hOct 16
Low
102 - Chalkville
0.0hOct 16
None
102 - Chalkville
0.0hOct 16
Medium
103 - Fultondale
22hOct 16
High
103 - Fultondale
0.0hOct 16
High
103 - Fultondale
7d 20hOct 16
Low
101 - Cahaba
7d 3hOct 16
None
101 - Cahaba
1d 10hOct 16
Low
106 - Valleydale
1dOct 15
Low
106 - Valleydale
9d 7hOct 15
Low
104 - HWY 280
2d 4hOct 15
Medium
104 - HWY 280
1d 3hOct 15

Data pulled live from MaintainX · refreshed Oct 19, 2026, 3:05 AM · Range: 19 days.