MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Year to date · 292 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
5d 16h

avg over 114 completions

Medium priority
6d 16h

avg over 210 completions

Low priority
7d 22h

avg over 293 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 9h
Longest: 46d 6h
Completion time by priority
724 non-recurring work orders closed in-range · 240 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
5d 16h average
1145d 16h30d 1h0.0h103d 10h
Medium
6d 16h average
2106d 16h29d 9h0.0h89d 18h
Low
7d 22h average
2937d 22h33d 5h0.0h114d 4h
None
16d 13h average
10716d 13h66d 19h0.0h164d 20h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 6hSep 2
Medium
103 - Fultondale
30d 14hSep 18
None
103 - Fultondale
17d 11hOct 1
Low
107 - McFarland
13d 8hOct 5
Low
107 - McFarland
13d 8hOct 5
Low
103 - Fultondale
7d 9hOct 11
Medium
106 - Valleydale
7d 9hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
High
103 - Fultondale
0.0hOct 17
Low
104 - HWY 280
1d 20hOct 16
None
101 - Cahaba
2d 4hOct 16
Low
101 - Cahaba
18hOct 16
Low
102 - Chalkville
0.0hOct 16
None
102 - Chalkville
0.0hOct 16
Medium
103 - Fultondale
22hOct 16
High
103 - Fultondale
0.0hOct 16
High
103 - Fultondale
7d 20hOct 16
Low
101 - Cahaba
7d 3hOct 16
None
101 - Cahaba
1d 10hOct 16
Low
106 - Valleydale
1dOct 15
Low
106 - Valleydale
9d 7hOct 15
Low
104 - HWY 280
2d 4hOct 15
Medium
104 - HWY 280
1d 3hOct 15

Data pulled live from MaintainX · refreshed Oct 19, 2026, 3:05 AM · Range: 292 days.