MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
2026-01-01 – 2026-03-31 · 90 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
9d 17h

avg over 16 completions

Medium priority
14d 10h

avg over 39 completions

Low priority
15d 18h

avg over 49 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 10h
Longest: 46d 7h
Completion time by priority
128 non-recurring work orders closed in-range · 97 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
9d 17h average
169d 17h58d 1h0.2h58d 1h
Medium
14d 10h average
3914d 10h88d 22h0.5h89d 18h
Low
15d 18h average
4915d 18h64d 1h0.0h92d 1h
None
24d 11h average
2424d 11h101d 2h3.2h104d 19h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 7hSep 2
Medium
103 - Fultondale
30d 15hSep 18
None
103 - Fultondale
17d 12hOct 1
Low
107 - McFarland
13d 9hOct 5
Low
107 - McFarland
13d 9hOct 5
Low
103 - Fultondale
7d 10hOct 11
Medium
106 - Valleydale
7d 10hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
None
104 HWY 280 old
66d 19hMar 31
Medium
105 Veterans old
44d 19hMar 31
High
105 Veterans old
6d 24hMar 31
None
106 Valleydale old
10d 22hMar 30
Medium
106 Valleydale old
11dMar 30
High
101 Cahaba - old
7d 2hMar 30
Low
104 HWY 280 old
10d 23hMar 30
Medium
106 Valleydale old
11d 13hMar 27
High
105 Veterans old
2d 20hMar 27
High
101 Cahaba - old
3d 1hMar 26
Low
105 Veterans old
7d 23hMar 24
Medium
103 Fultondale old
19d 1hMar 20
Low
101 Cahaba - old
8d 13hMar 19
Medium
101 Cahaba - old
52d 10hMar 19
Low
102 Chalkville Old
32d 2hMar 17

Data pulled live from MaintainX · refreshed Oct 19, 2026, 4:03 AM · Range: 90 days.