MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
2026-04-01 – 2026-06-30 · 91 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
2d 15h

avg over 11 completions

Medium priority
7d 18h

avg over 15 completions

Low priority
4d 22h

avg over 34 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 10h
Longest: 46d 7h
Completion time by priority
69 non-recurring work orders closed in-range · 16 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
2d 15h average
112d 15h10d 3h0.0h10d 3h
Medium
7d 18h average
157d 18h29d 9h9.6h29d 9h
Low
4d 22h average
344d 22h11d 18h0.3h20d 11h
None
7d 11h average
97d 11h36d 13h0.0h36d 13h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 7hSep 2
Medium
103 - Fultondale
30d 15hSep 18
None
103 - Fultondale
17d 12hOct 1
Low
107 - McFarland
13d 9hOct 5
Low
107 - McFarland
13d 9hOct 5
Low
103 - Fultondale
7d 10hOct 11
Medium
106 - Valleydale
7d 10hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
Medium
101 - Cahaba
4d 1hJun 30
High
101 - Cahaba
20hJun 30
Low
103 - Fultondale
18hJun 30
None
102 - Chalkville
7d 2hJun 29
Low
102 - Chalkville
6d 8hJun 29
Low
101 - Cahaba
11d 18hJun 27
High
101 - Cahaba
4d 3hJun 26
High
101 - Cahaba
10d 3hJun 26
Medium
101 - Cahaba
10d 24hJun 26
Low
103 - Fultondale
9d 19hJun 26
Low
103 - Fultondale
9d 19hJun 26
Medium
103 - Fultondale
2d 3hJun 26
Low
102 - Chalkville
20d 11hJun 26
Low
101 - Cahaba
9d 4hJun 24
Medium
105 - Veterans
29d 9hJun 24

Data pulled live from MaintainX · refreshed Oct 19, 2026, 4:03 AM · Range: 91 days.