MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
2026-07-01 – 2026-09-30 · 92 days
For every work order marked DONE inside this range, we compute the time from createdAt → completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
7d 7h

avg over 49 completions

Medium priority
5d 15h

avg over 87 completions

Low priority
6d 12h

avg over 111 completions

On hold
7

currently ON_HOLD

Avg time on hold: 19d 10h
Longest: 46d 7h
Completion time by priority
276 non-recurring work orders closed in-range · 73 recurring / PM WOs excluded. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanp95FastestSlowest
High
7d 7h average
497d 7h52d 12h0.0h103d 10h
Medium
5d 15h average
875d 15h29d 3h0.0h76d 12h
Low
6d 12h average
1116d 12h32d 1h0.0h63d 21h
None
25d 12h average
2925d 12h70d 20h0.0h109d 22h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium2
Low4
None1
PriorityWork orderTime on holdSince (last update)Edit
Low
105 - Veterans
46d 7hSep 2
Medium
103 - Fultondale
30d 15hSep 18
None
103 - Fultondale
17d 12hOct 1
Low
107 - McFarland
13d 9hOct 5
Low
107 - McFarland
13d 9hOct 5
Low
103 - Fultondale
7d 10hOct 11
Medium
106 - Valleydale
7d 10hOct 11
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
Low
106 - Valleydale
13d 7hSep 30
Medium
101 - Cahaba
4.0hSep 30
Low
106 - Valleydale
1dSep 30
Low
105 - Veterans
2dSep 30
Medium
105 - Veterans
7d 13hSep 30
Low
107 - McFarland
4d 9hSep 30
Medium
105 - Veterans
22hSep 30
Medium
101 - Cahaba
13d 9hSep 30
Low
105 - Veterans
1d 4hSep 29
Medium
107 - McFarland
21hSep 29
Low
107 - McFarland
3d 9hSep 29
Low
106 - Valleydale
12d 6hSep 28
Low
104 - HWY 280
4.5hSep 28
Low
104 - HWY 280
4.2hSep 28
Low
105 - Veterans
6.1hSep 28

Data pulled live from MaintainX · refreshed Oct 19, 2026, 4:04 AM · Range: 92 days.